1. About Capital Power KSA

Q: What regions do you serve in Saudi Arabia?
A: We provide nationwide coverage with dedicated teams in Riyadh, Jeddah, Dammam, and Yanbu. Remote sites are welcome!

Q: Are you compliant with Saudi regulations?
A: Absolutely. We adhere to:
✔ SASO standards
✔ Royal Commission environmental guidelines
✔ Civil Defense safety codes

2. Generator Solutions

Q: What generator sizes do you offer?
A: From 20kVA to 3.75MW, including:

• Prime power (continuous operation)

• Standby (emergency backup)

• Hybrid-ready systems

Q: Can you service generators you didn’t install?
A: Yes! We maintain all major brands (Cummins, Perkins, FG Wilson) with OEM-trained technicians.

3. Emergency Support

Q: How fast is your emergency response?
A: Under 4 hours in urban areas with:
✔ 24/7 bilingual support (Arabic/English)
✔ Mobile workshops for on-site repairs

Q: Do you offer temporary generators during repairs?
A: Yes – our rental fleet ensures zero downtime.

4. Sustainability

Q: How do you reduce environmental impact?
A: Through:
♻ HVO biofuel-compatible systems
☀ Solar-hybrid integration
📉 AI-powered fuel optimization

Q: Are your generators desert-adapted?
A: Yes! Features include:
✔ SandShield™ air filtration
✔ 55°C ambient cooling
✔ Corrosion-resistant materials

5. Compliance & Safety

Q: What oil storage regulations apply in KSA?
A: We ensure compliance with:
✔ SASO Standard 2934
✔ Royal Commission containment rules
✔ PME fire safety codes

Q: Do you provide compliance documentation?
A: Yes – bilingual (Arabic/English) inspection-ready reports included.

6. Project Process

Q: How long does installation take?
A: Typically 2-6 weeks, depending on:
✔ System complexity
✔ Site readiness
✔ Permit approvals